Hutsenpiller Knowledge Zone

Who Is Actually to Blame for Your Rate Increase?

Written by Tanner Sandel | Jun 15, 2026 3:00:03 PM

You opened your renewal, saw the new number, and thought, who do I get to yell at about this?

Fair question. Here is the short answer: most rate increases are not caused by anything you did, and they are not caused by your agent either. They are driven by what it costs your insurance company to pay claims, and in Tennessee that cost has climbed fast thanks to hail, tornadoes, expensive car repairs, and rising rebuild costs. The good news is that an independent agency can shop your policy against multiple carriers, and that is often where the real savings hide.

Now let's line up the suspects one at a time.

Suspect 1: Was it something you did?

Sometimes, but less often than people think. The things on your side of the ledger that can raise your rate include a recent claim, a ticket or accident, a change in your credit based insurance score, adding a driver or vehicle, or a lapse in coverage.

There is also a newer one that surprises people: telematics. We had a client call in frustrated because his usage based discount program had actually raised his renewal. He drives downtown every day, and all that stop and go traffic dragged his driving score down. Those programs can be a great discount for some drivers and a quiet penalty for others.

But here is the thing we tell clients every week. If none of that applies to you, no tickets, no claims, nothing changed, your rate can still go up. Which brings us to the next suspect.

Suspect 2: Is your insurance company just being greedy?

It feels that way, but the math tells a different story. Insurance companies in Tennessee cannot raise rates on a whim. They file their rates with the state, and those filings have to be backed by actual loss data.

And the loss data has been rough. Since 2020, the cost of repairing cars and rebuilding homes has jumped dramatically. Cars now carry cameras, sensors, and computers that turn a simple fender bender into a four figure repair. Lumber, shingles, and skilled labor all cost more than they did a few years ago. When a hailstorm rolls through Middle Tennessee, carriers are not paying 2019 prices to replace thousands of roofs. They are paying today's prices, and premiums follow.

We wrote a full breakdown of these cost drivers in Why Did My Insurance Rate Go Up? 7 Reasons and What to Do About It if you want the deeper numbers.

Suspect 3: Is your agent to blame?

Nope, and this one matters, so let us be clear about it. Your agent does not set your rate. Not one dollar of your increase goes into your agent's pocket as some kind of markup.

In fact, at an independent agency like ours, your agent is the one person in this lineup whose job is to fight the increase. We represent multiple carriers, not just one. When your renewal jumps, we can take your exact coverage and run it against every company we work with to see if someone else wants your business more.

So who is actually to blame?

The honest answer is a pile up of forces that nobody fully controls. Tennessee weather has been brutal on insurance companies, with repeated hail and wind events generating thousands of roof and auto claims at once. Repair and rebuild costs are way up. Medical costs and legal settlements after accidents keep climbing. And carriers themselves pay more for their own backup insurance, called reinsurance, which gets baked into your premium.

None of that makes the new number on your renewal feel better. But it does change the question. Instead of asking who is to blame, ask who is going to do something about it.

What this looks like in real life

These are real situations from our office, with names left out.

A client called us after his auto renewal came in more than $3,500 higher. He had no realistic way to pay it. We reshopped his policies across our carriers and found him an option he could actually afford.

A homeowner saw her premium climb about $400 at renewal. Nothing about her house had changed. We took her coverage to market and got her into a better fit.

Another client came to us from a different agency after a $1,000 jump on her home policy. Bundling her home and auto with carriers that reward the package made the difference.

One more worth knowing: a client asked whether his brand new roof would lower his rate. Often, yes. Carriers care a lot about roof age in Tennessee, and updates like a new roof can earn real credits. If you have made improvements, tell us.

We rewrite hundreds of policies like these every year, moving clients to a different carrier inside our own agency when their current company stops being competitive. The client keeps the same agent and the same service. Only the carrier and the price change.

What you can do about your rate increase

Start with a phone call to us before you do anything drastic. From there, the levers that actually move the needle are having us shop your policy across our carriers, raising your deductible if you have savings to cover it, bundling home and auto with one carrier, asking about roof or home update credits, and reviewing your coverage so you are not paying for things you no longer need. What we never recommend is cutting coverage to the bone just to chase a cheap premium. A bargain policy that leaves you exposed is the most expensive policy you can own.

Frequently asked questions

Why did my insurance go up if I have no claims and no tickets?

Because rates reflect what carriers pay out across all their customers in your area, not just your personal record. Storm losses, repair costs, and medical costs in Tennessee have pushed claim payouts up for everyone, so base rates rise even for claim free drivers and homeowners.

Does my agent make more money when my rate goes up?

Your agent does not set rates and does not add a markup to your premium. At an independent agency, your agent's value comes from keeping you, which means finding you the best available option, not the most expensive one.

Will my insurance rates ever go down?

They can. Rates move when loss trends improve, when you qualify for new credits, or when a different carrier prices your risk better. That last one is the most common path, and it is exactly what an independent agency shops for at renewal.

How do I get my rate increase reviewed in Tennessee?

Call an independent agency and ask them to remarket your policy. At Hutsenpiller Insurance we compare your current coverage against multiple carriers and show you the options side by side. Call us at 615-773-2886 or start at hutins.com/quote.

The verdict

So who is to blame? Mostly forces bigger than any one person: storms, repair costs, and an economy that made everything more expensive to fix. You did not cause it, your agent did not cause it, and your carrier is mostly passing along what claims actually cost now.

But blame was never really the point. The point is that you do not have to just accept the new number. Every renewal is a chance to make carriers compete for your business again, and that is the part we love doing. Some of our favorite phone calls start with someone frustrated about a rate increase and end with us finding them a better option they did not know existed.

Wanna get a quote? Try our online rater!