Hey there! How can we help you?

Our team of local agents is just a click away.

At Hutsenpiller Insurance, our goal is simple: to make dealing with insurance a breeze. No jargon, no runaround, no feeling like you're on your own. Whether you need to make a policy change, file a claim, or just ask the question that's been on your mind, this is the place to start. Tell us how we can help and our team will take it from there, quickly and without the hassle.

Access Your Client Portal

Contact our team ✌️

Get started in less than 30 seconds.
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Service Ticket

Have a policy change or a question for your agent? Submit a service ticket and our team will get back to you fast.
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File a Claim

Had an accident or need to report a loss? Start your claim in the client portal and we will help guide you through every step.
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Document Request

Need a copy of your policy, a certificate of insurance, or any other documents? Request them in the portal and we will get them to you quickly.
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Get a Quote

Ready to find the right coverage? Get a personalized quote from our team and see what we can do for you.
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Meet Our Service Team

Tanner Sandel
Tanner Sandel
Director of Client Experience 

 

Rebekah Wallace
Rebekah Wallace
Commercial Lines Team Lead
Marie Freels
Marie Freels
Client Experience Team - Agent
Eric Henry
Eric Henry
Client Experience Team - Agent
Jordan Kilgore
Jordan Kilgore
Client Experience Team - Agent
Cindy Moses
Cindy Moses
Client Experience Team
Ciarra Ballinger
Ciarra Ballinger
Client Experience Team
Megan Brothers
Megan Brothers
Client Experience Team
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Edwin Orozco
Client Experience Team 

A Message From Our Team

At Hutsenpiller Insurance, our service team is the heart of everything we do. We are a local, independent agency rooted in Mt. Juliet, Tennessee, and our clients are our neighbors. When you call, a real person picks up. When you have a question, we answer it honestly. When something goes wrong, we are in your corner. As an independent agency, we are not tied to one carrier, so we advocate for you, shop on your behalf, and make sure you have the right coverage for your family. However you reach us, you will always be met with a team that is genuinely glad to hear from you.

 
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How do I make a policy change?

The easiest way to request a policy change is right through your client portal! Log in, submit your request, and our team will take it from there. You can even track the status of your request in real time! 

How do I file a claim?

Head to your client portal to report and track your claim. You can submit the details, upload photos, and follow the status all in one place. 

You can also call us at 615-773-2886.

How do i get proof of insurance or my ID cards?

Your ID cards and proof of insurance are available anytime in the client portal. Log in and download or print them in seconds. 

How do I add or remove a vehicle?

Just log in to your client portal and click on "submit a change request." We will collect some information from you and get working on updating your policy right away.

How do I update my billing information or payment method?

For security purposes, we ask that you contact our office directly to update payment information. You can reach us by phone at 615-773-2886 or email at service@hutins.com.

How do I reach my agent directly?

Your agent is available during their office hours, Monday - Friday, from 6 am to 5 pm. 

You may call us at 615-773-2886 OR send them an email. Our general inbox is service@hutins.com or you can email your agent directly using this format; firstname@hutins.com

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Our History

Hutsenpiller Insurance has been serving the people of Tennessee since 1992. What started as a local agency rooted in the Mt. Juliet community has grown into one of the most trusted independent insurance agencies in the state.

More than 30 years later, we are still family owned, still locally operated, and still just as committed to our clients as we were on day one. As an independent agency, we have always worked for our clients and not the insurance companies. That independence means we can shop multiple carriers, find the right fit for your needs, and give you honest guidance without an agenda. It is the way we have always done things, and it is not something we plan to change.
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Contact Us

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