Hey there! How can we help?

Our team is just a click away. From policy changes to claims to questions you've been meaning to ask, this is the right place. We'll get back to you fast.

 

Access Client Portal Here

Get Started
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Service Ticket

Have a policy change or a question for your agent? Submit a service ticket and our team will get back to you fast.
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File a Claim

Had an accident or need to report a loss? Start your claim in the client portal and we will help guide you through every step.
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Document Request

Need a copy of your policy, a certificate of insurance, or any other documents? Request them in the portal and we will get them to you quickly.
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Get a Quote

Ready to find the right coverage? Get a personalized quote from our team and see what we can do for you.
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Meet Our Service Team

Tanner Sandel
Tanner Sandel
Director of Client Experience 

 

Marie Freels
Marie Freels
Client Experience Team - Agent
Rebekah Wallace
Rebekah Wallace
Commercial Lines Team Lead
Eric Henry
Eric Henry
Client Experience Team - Agent
Jordan Kilgore
Jordan Kilgore
Client Experience Team - Agent
Cindy Moses
Cindy Moses
Client Experience Team
Ciarra Ballinger
Ciarra Ballinger
Client Experience Team
Megan Brothers
Megan Brothers
Client Experience Team
5f3e14_833c663521af48b3a819978f73c480ab~mv2
Edwin Orozco
Client Experience Team 

A MESSAGE FROM OUR TEAM

At Hutsenpiller Insurance, our service team is the heart of everything we do. We are a local, independent insurance agency rooted in Mt. Juliet, Tennessee, and we have spent years building real relationships with the clients and families we serve across the state. For us, this is not just a job. It is a genuine commitment to showing up for the people who trust us with something as important as their protection. When you call us, a real person picks up. When you have a question, we take the time to answer it honestly and thoroughly. When something goes wrong, we are in your corner. Our clients are our neighbors, and we do not take that trust lightly. Every person on our team genuinely cares about the people behind the policies, and that care shows in everything we do. As an independent agency, we have the freedom to put your needs first. We are not tied to one carrier or one solution. We advocate for you, we shop on your behalf, and we work hard to make sure you have the right coverage for your life and your family. No matter how you reach us, you will always be met with a team that is genuinely glad to hear from you.

How do I make a policy change?

The easiest way to request a policy change is right through your client portal! Log in, submit your request, and our team will take it from there.

How do I file a claim?

Head to your client portal to report and track your claim. You can submit the details, upload photos, and follow the status, all in one place.

How do I get proof of insurance or my ID cards?

Your ID cards and proof of insurance are available anytime in your client portal. Log in and download or print them in seconds.

How do I add or remove a vehicle or driver?

Just log into your client portal and submit a change request. Our team will review it and get your policy updated right away.

How do I update my billing information or payment method?

You can update your payment details quickly and securely through your client portal. Log in anytime to make changes.

How do I reach my agent directly?

You can message our team directly through the client portal, it's the fastest way to get a response. You can also call us at 615-773-2886.

FEATURED POSTS

Your Insurance, All in One Place, Meet Your New Client Portal

By  CJ Hutsenpiller    On 3 June 2026
Insurance should be the thing that gives you peace of mind, not the thing that adds to your stress. We've believed that since day one, and it's shaped everything about how we run ...
Read more  >
Auto Insurance

SR-22 Insurance in Tennessee: What It Is and What to Do Next

By  Tanner Sandel    On 3 June 2026
Getting a letter or a court order telling you that you need an SR-22 is not exactly a fun moment. Whether it came after a DUI, a license suspension, too many violations, or ...
Read more  >

Can You Switch Insurance Before Your Renewal Date?

By  Jessica Davidson    On 1 June 2026
It's one of the most common questions we hear. Someone gets a better quote, or their rate jumps at renewal, or they've just decided they've been with the same carrier for fifteen ...
Read more  >
 

OUR HISTORY

Hutsenpiller Insurance has been serving the people of Tennessee since 1992. What started as a local agency rooted in the Mt. Juliet community has grown into one of the most trusted independent insurance agencies in the state. More than 30 years later, we are still family owned, still locally operated, and still just as committed to our clients as we were on day one. As an independent agency, we have always worked for our clients and not the insurance companies. That independence means we can shop multiple carriers, find the right fit for your needs, and give you honest guidance without an agenda. It is the way we have always done things, and it is not something we plan to change.

 

Hutsenpiller Insurance Team

Contact Us

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